07.24.06
Bank of America Loan Docs for Eliza Nunez
Eliza needed help printing BofA loan docs. She downloaded the file to her hard drive but did not know how to open it. Usually there would be an accompanying email giving instructions on how to download and install the document viewer, but she did not receive one.
I looked around for the BAINSTALL software on our servers and found one stored in the PARKCAM server. Her file opened right up as soon as I installed the viewer.