Scripps Ranch DSL line
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Yesterday, I hooked up the equipment for Scripps Ranch’s DSL line. Chris from COVAD terminated the DSL link on the MPOE and setup the DSL bridge modem. At 6pm, I worked with Chris from FNIS in Florida who gave me instructions on how to connect the Cisco DSL router. We conferenced in with Sprint. For a while they were not able to get the connections working because the DSL connection keeps dropping. I had to power cycle the DSL modem a couple of times before they decided that everything was working right.
However, today Chris from FNIS called me that the DSL line was down again. I called COVAD. The first tech told me to factory default the DSL bridge modem and make the Cisco router do the authentication. I talked to Chris about it and he said he did not want any authentication. I called COVAD again and they said all their lines need authentication. I told Chris about it and suggested he talk to COVAD. I emailed him the necessary info.