03.16.06

NGS reports not printing on HP Laserjet 4000

Posted in SysAdmin Logs at 10:58 am by thirdfm

Mary Ann called me on my cell and reported that the print job she sent from NGS has been stuck on the queue for almost an hour. NGS was printing to her default printer which was a HP4000. There is no way within NGS to change default printers. I told her to manually change her default printer to the newer HP4250 whenever she needs to print from NGS.

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