Datatrace not printing | Mar 02nd 2006
Michelle Schlemmer reported that her Datatrace print jobs are not going through.
Cause: Datatrace print server is pointing to printer object in the SD_MKT server. Lisa Pearson’s computer hosts the print server application. Lisa was migrated to the NORTHSIDE server. All her Novell printer objects were replaced with IP-based printer objects.
Solution: Update the Datatrace print server settings to point to new printer objects.
How to do it: Stop the print server. Go to Edit-Settings. Select the new printer from the drop-down box. Click on the button with the check to submit changes. Click on the door icon to exit Edit.
Posted in SysAdmin Logs