02.24.06
Janet Frank’s printing issue
Janet Franks reported that when she prints her emails, the printout is a bunch of numbers and unreadable characters. When I looked into it, it turned out to be the PDF attachments that were not printing right. I looked at the installed printer drivers on the printer. It was a Lexmark T616 postscript driver. I replaced the driver with a Lexmark T616 PCL driver. I used the installler that was stored in the La Jolla server. That seemed to have fixed the problem.